Hilton Playa del Carmen All-inclusive (The Royal)

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Hilton Playa del Carmen All-inclusive (The Royal), Beach

Hilton Playa del Carmen All-inclusive (The Royal), Room

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Hilton Playa del Carmen All-inclusive (The Royal), Bar

Hilton Playa del Carmen All-inclusive (The Royal), Terrace

Hilton Playa del Carmen All-inclusive (The Royal), Conferences

Hilton Playa del Carmen All-inclusive (The Royal), Sports and Entertainment

Hilton Playa del Carmen All-inclusive (The Royal), Restaurant

Hilton Playa del Carmen All-inclusive (The Royal), Lobby

About the property

With a stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. This luxury property is 0. 1 mi (0. 2 km) from Playa del Carmen Main Beach and 1. 4 mi (2. 2 km) from Playa del Carmen Maritime Terminal. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Make yourself at home in one of the 524 air-conditioned rooms featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Fusion cuisine at Pelicanos, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe.

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Popularity

Very good

General

25246

Tripadvisor 9/10

23461

Booking 8.4/10

560

Expedia 8.8/10

1225

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Car park

* Some services may carry an extra charge.

Information about the area

Playa del Carmen, Mexico

Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

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What’s nearby

SAYAB Playa del Carmen Planetarium - 0.48 km
Plaza Las Americas - 0.64 km
Central Square - 0.7 km
La Ceiba Park - 2.03 km
City Center - 2.36 km
Riviera Grand Casino - 2.37 km

Getting around

(PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.71 km
playa del carmen, playa del carmen harbour, mx - 0.45 km
playa del carmen, mayan train station playa del carmen, mx - 7.4 km
cozumel, cozumel muelle fiscal, mx - 18.01 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 50.08 km
(CZM) Cozumel, Cozumel Intl, MX - 19.11 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
Smoke alarms

Activities

Back massage
Hammam
Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Live sport events (broadcast)
Hair styling
Golf course (within 3 km)
Hair colouring
Fitness centre
Themed dinner nights
Full body massage
Body scrub
Beachfront
Beach
Hot tub/Jacuzzi
Steam room
Head massage
Spa lounge/relaxation area
Bingo
Beauty Services
Tennis equipment
Couples massage
Hand massage
Live music/performance
Tennis court
Fitness classes
Aerobics
Foot massage
Hair cut
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Neck massage
Body treatments
Manicure
Make up services
Personal trainer
Massage
Yoga classes
Hair treatments
Spa and wellness centre
Fitness

Services

Barber/beauty shop
ATM/cash machine on site
Room service
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Airport shuttle
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Wine/champagne
Coffee house on site
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Picnic area
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool toys
Swimming pool
Sun loungers or beach chairs
Shallow end

Reception services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 521 rooms:

General

Air conditioning

Accessibility

Upper floors accessible by elevator

Bathroom

Toilet paper
Toilet
Private bathroom
Bath

Media & Technology

Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Minibar

Cleanliness & disinfecting

Hand sanitiser

Outdoors

Private pool
Terrace
Balcony

View

Sea view
Garden view
Pool view
View

Living Area

Dining area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Asiana

Access for guests and visitors
No reservation required

Rincon Mexicano

Access for guests and visitors
No reservation required

Kalamata

Access for guests and visitors
No reservation required

Maria Petrona

Access for guests and visitors
No reservation required

Chefs Plate

Guests only
Reservation required

Spice

Access for guests and visitors
No reservation required

Pelicanos

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children are not allowed.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. -Please note children under the age of 18 cannot be accommodated at this property. Please note that for reservations of 5 rooms or more, additional conditions may apply. Please contact the property. For guests looking to use the hydrotherapy (wet areas) facilities only; at the Spazul will have a charge of USD $19.00 per person per day. Our Hydrotherapy area includes the following services:Sauna,Steam Bath,Cold Plunge,Jacuzzi,Relaxing Areas and Snacks. For guests who are buying any spa treatment, the hydrotherapy facilities and area are included in the treatment/spa service. So only for those who want to use only the hydrotherapy will have to pay the USD$19.00 dollars per person. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.