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Family Selection at Grand Palladium Costa Mujeres
About the property
Popularity

Booking
8.6/10
67

Expedia
8.2/10
79
Main services
Wi-fi
Beach hotels
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Room size (m²)
Wi-fi
Car park
* Some services may carry an extra charge.
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Information about the area
Costa Mujeres, MexicoThe expansive beaches of Costa Mujeres are remote, fringed with palm trees and blanketed in sugary sand. The self-contained community — bordered on one side by the Caribbean Sea and the other by the Laguna de Chacmochuc Preserve — has a small selection of resorts, a golf course, a few restaurants and shops and a 170-slip marina.
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What’s nearby
- Cabins "Isla Blanca" - 0.53 km
- St. Joseph's Chapel - 1.6 km
- Jurassic Splash Park - 2.03 km
- Amada Port - 3.05 km
- Amada Beach - 3.1 km
- Sunken boat - 3.74 km
Getting around
- punta sam ferry port terminal, mx - 4.09 km
- isla mujeres, isla mujeres harbour, mx - 7.66 km
- (ISJ) Isla Mujeres, Isla Mujeres, MX - 8.21 km
- puerto juarez, terminal maritima puerto juarez, mx - 8.89 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 25.9 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Designated smoking area
- Chapel/shrine
- Minimarket on site
- WiFi available in all areas
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
Activities
- Billiards
- Facial treatments
- Body wrap
- Spa facilities
- Sauna
- Nightclub/DJ
- Live sport events (broadcast)
- Water sport facilities on site
- Golf course (within 3 km)
- Fitness centre
- Fishing
- Themed dinner nights
- Games room
- Beachfront
- Beach
- Archery
- Diving
- Spa lounge/relaxation area
- Beauty Services
- Massage chair
- Tennis equipment
- Fitness/spa locker rooms
- Live music/performance
- Tennis court
- Fitness classes
- Kids' club
- Aerobics
- Children's playground
- Public Bath
- Spa/wellness packages
- Evening entertainment
- Entertainment staff
- Body treatments
- Snorkelling
- Manicure
- Canoeing
- Personal trainer
- Massage
- Yoga classes
- Hair treatments
- Spa and wellness centre
- Fitness
Services
- Room service
- Strollers
- Car hire
- Private check-in/check-out
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Daily housekeeping
- 24-hour front desk
- Babysitting/child services
- Shuttle service (additional charge)
- Currency exchange
- Laundry
- Business centre
Safety features
- First aid kit available
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Coffee house on site
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Free parking
- Parking
- Private parking
- Parking on site
Pool and wellness
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Kids' pool
- Shallow end
Reception services
- Invoice provided
Entertainment and family services
- Indoor play area
- Board games/puzzles
- Kids' outdoor play equipment
- Baby safety gates
Languages
- English
- Español
About the rooms
The accommodation has 48 rooms:
General
- Air conditioning
- Trash cans
- Safety deposit box
- Private entrance
- Iron
- Tile/marble floor
- Key card access
Activities
- Hot tub
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Sofa bed
- Socket near the bed
- Clothes rack
- Drying rack for clothing
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Shower
- Towels
- Private bathroom
Media & Technology
- Telephone
- Cable channels
- Pay-per-view channels
- Flat-screen TV
Food & Drink
- Minibar
- Bottle of water
Kitchen
- Coffee machine
Outdoors
- Balcony
- Outdoor furniture
View
- Sea view
- Garden view
- Lake view
- View
Living Area
- Sofa
- Seating Area
- Desk
Bedroom
- Alarm clock
- Linen
- Cots
- Wardrobe or closet
Pool and wellness
- Pool towels
- Shallow end
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
OutdoorAccess
Adults onlyPool 2
Location
OutdoorAccess
Kid-friendlyRestaurants
ISla Blanca - Show Cooking
- Guests only
- No reservation required
La Adelita
- Guests only
- No reservation required
Portofino
- Guests only
- No reservation required
Bamboo
- Guests only
- No reservation required
The Nest
- Guests only
- No reservation required
El Dorado
- Guests only
- No reservation required
Sumptuori
- Access for guests and visitors
- Reservation required
Bhogali
- Access for guests and visitors
- Reservation required
Chang Thai
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00 to 00:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.