Moon Palace The Grand Cancun All Inclusive

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About the property

Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is Cancún International Airport, 14 km from the property.

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Popularity

8.4

Very good

General

1612

Booking 8.5/10

260

Expedia 8.4/10

1352

Main services

Bicycle tour

Tour

Dining Area

Spa & Wellness Centre

Beach hotels

Safe

Business centre

Breakfast

Ironing set

Fax

Terrace

Internet access

Air conditioned

Restaurant

Games room

Outdoor furniture

Children playground

Horse riding

Luggage room

Golf course

Babysitting service

Garden

Fishing

Room service

Car hire

Laundry service

Cycling

Fitness

Free Internet

Beauty salon

Smoking area

Waterpark

Desk

Special dietary options

Contactless check-in/out

Family rooms

Billiards

Hairdressing salon

Lockers

Security alarm

Currency exchange facilities

Sun loungers

Smoke detector

Bowling alley

Nightclub

Tennis

Airport

Entertainment Area

Airport Shuttle

Express Check-in/Check-out

Mini golf

Massage

Adapted for disabled

Swimming Pool

Aerobics

First aid kit

Fire extinguisher

Yoga

24-hour security

Medical service

Bar

Housekeeping

TV lounge

ATM

Non-smoking rooms

Valet parking

Elevator

Meeting room

Table tennis

Turkish steam bath

Chapel/shrine

Accessible parking

Tennis equipment

Snorkeling

Snack bar

Cellar / Wine tasting

* Some services may carry an extra charge.

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

cancun, juarez harbour, mx - 14.99 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 6.93 km
mayan train station cancun airport, mx - 6.24 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 30.02 km
(TQO) Tulum, Tulum, MX - 125.78 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
Chapel/shrine
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access

Activities

Facial treatments
Spa facilities
Sauna
Happy hour
Live sport events (broadcast)
Hair styling
Beach
Hot tub/Jacuzzi
Mini golf
Steam room
Head massage
Bike tours
Live music/performance
Tennis court
Bowling
Kids' club
Aerobics
Foot massage
Private beach area
Hair cut
Cooking class
Pedicure
Evening entertainment
Water park
Entertainment staff
Snorkelling
Manicure
Make up services
Personal trainer
Massage
Spa and wellness centre
Back massage
Billiards
Body wrap
Nightclub/DJ
Golf course (within 3 km)
Hair colouring
Fitness centre
Fishing
Table tennis
Games room
Full body massage
Body scrub
Horse riding
Spa lounge/relaxation area
Beauty Services
Massage chair
Tennis equipment
Couples massage
Hand massage
Cycling
Fitness/spa locker rooms
Fitness classes
Children's playground
Spa/wellness packages
Neck massage
Body treatments
Yoga classes
Tour or class about local culture
Hair treatments
Fitness

Services

Barber/beauty shop
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Luggage storage
Shuttle service
Dry cleaning
Tour desk
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Trouser press
Currency exchange
Business centre
Valet parking
ATM/cash machine on site
Room service
Meeting/banquet facilities
Daily housekeeping
Shared lounge/TV area
Babysitting/child services
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Pool bar
Rooftop pool
Pool with view
Swimming Pool
Swimming pool toys
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Fence around pool
Heated pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Board games/puzzles
Kids' outdoor play equipment

Languages

English
Español
Français

About the rooms

The accommodation has 1,153 rooms:

General

Air conditioning
Interconnected room(s) available
Trash cans
Safety deposit box
Lockers
Private entrance
Iron
Tile/marble floor
Soundproofing
Key card access
Smoke alarm
Laptop safe

Activities

Hot tub

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Non-feather pillow
Drying rack for clothing
Hypoallergenic pillow
Feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Additional toilet
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Spa bath
Toothbrush

Media & Technology

TV
Telephone
Game console
Radio
Cable channels
Streaming service (like Netflix)
Flat-screen TV

Food & Drink

Chocolate or cookies
Tea/Coffee maker
Minibar
Bottle of water
Wine or champagne
Fruits

Internet

Game console – Xbox One

Exclusive services

Free gym access

Kitchen

Coffee machine
Kitchenette
Kitchen
Wine glasses
Dining table

Outdoors

Private pool
Terrace
Balcony
Patio

View

Garden view
Pool view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Dressing room
Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Roll-in shower
Lowered sink
Entire unit wheelchair accessible
Adapted bath
Raised toilet
Shower chair
Toilet with grab rails
Upper floors accessible by elevator
Emergency cord in bathroom

Pool and wellness

Pool towels

Adults only

Cost

Free

Restaurants

THE GRAND BUFFET

Guests only
No reservation required

JADE

Guests only
Reservation required

LE CHÂTEAU (Adults Only)

Guests only
Reservation required

TAVOLA

Guests only
No reservation required

HABIBI (Lebanese Cuisine)

Guests only
Reservation required

JC STEAKHOUSE

Guests only
Reservation required

CUSCO

Guests only
Reservation required

CARIBEÑO

Guests only
No reservation required

CASA MIA

Guests only
No reservation required

LA CANTINA

Guests only
No reservation required

LOS TACOS-SNACK

Guests only
No reservation required

SNACKS LA SELVA

Access for guests and visitors
No reservation required

SNACK WATER PARK

Guests only
No reservation required

JOE´S DECK BAR AND SNACKS

Guests only
No reservation required

UNIQUE BAR AND SNACKS ADULTS POOL

Guests only
No reservation required

TAPAS AND VINO

Guests only
No reservation required

BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)

Guests only
No reservation required

BEACH CLUB - SNACK AND BAR

Guests only
No reservation required

LOBBY BAR

Guests only
No reservation required

CIRCUS (Kids Food)

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Please note that shuttle service between sister properties of Palace resort is not included. Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.